Online Remote Evaluation

Instructions to get connected to a technician AFTER an appointment confirmation email has been received:Steps123

1. Go to HELP.SLAYTONCOMPUTERS.COM

2. Enter the 6-digit code into the field

3. Click the CONNECT TO TECHNICIAN button

view these steps by clicking ont he image to the right -->

4. Depending on your browser (we are showing examples using IE 9), You need to click the RUN button that pops up after you clicked the 'Connect to Technician' button.

view these steps by clicking ont he image to the right -->

 

5. WAIT for the software to install. You may need to hit UNBLOCK or ACCEPT if a window pops up.

Step 6

6. Once you have successfully installed the Remote Access software, you will see a screen that says 'Waiting for Technician'.

view these steps by clicking ont he image to the right -->

7. After the technician is connected, he will call the phone number you provided on the form or over the phone.

 

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